Terms & Conditions


The Soup Place is proud of its established pay it forward soup voucher program.

Each post-it note displayed at The Soup Place represents a voucher for a soup meal meant for someone who cannot afford a warm meal.

Each soup voucher costs $3.50, which is a non-refundable payment, and is valid for redemption for a period of six months.

The Soup Place does not gain a financial advantage from payments made for its pay it forward program.


Terms and conditions for online donations to The Soup Place pay it forward program.

  1. Introduction
    1. By accessing and using this site you accept and agree to be bound by these Terms and accordingly you should review them carefully. If you do not accept these Terms you must not access or use this site.
  2. Payments in General
    1. All payments are processed in Australian dollars and made to The Soup Place in the first instance.
    2. All payments made by you are paid directly into a bank account controlled by The Soup Place
    3. When a person makes a payment, payment is firstly made to The Soup Place who in turn will allocate this money to pay for a soup meal for someone who cannot afford a warm meal as part of our ‘pay it forward’ program.
    4. The Soup Place is not responsible for any loss, delay or other complications associated with the delivery of the payment.
    5. Payments are non-refundable.
    6. Soup vouchers are valid for redemption in store for period of six (6) months from receipt of payment.
  3. Transactions
    1. You acknowledge and accept that, while The Soup Place makes all reasonable commercial efforts to ensure payments occur in a secure environment, payments made through the internet has inherent risks and The Soup Place is not responsible for any unauthorised:
      1. interception, modification or diversion of a payment request;
      2. access or copying of details relating to a payment (including personal or financial information); or
      3. failure to deliver a payment, where that failure is not directly caused by The Soup Place’s deliberate actions.
  1. Privacy Policy
    1. The Soup Place is committed to protecting your privacy.
    2. The Soup Place will, from time to time, collect and use your personal information. The types of personal information collected will be in relation to your purchase from The Soup Place on this website.
    3. The Soup Place will not disclose your personal information to third parties except:
      1. where The Soup Place is required or authorised by law to disclose personal information, for example to law enforcement agencies; or
      2. otherwise with your consent.
    4. The Soup Place will take all reasonable steps to protect all personal information held by it from misuse and loss and from unauthorised access, modification and disclosure
  2. General
    1. To the extent that any part of these Terms are invalid, unenforceable, illegal, void or voidable for any reason, then these Terms will be construed and be binding as if the invalid, unenforceable, illegal, void or voidable part had been deleted from them or read down to the extent necessary to overcome the difficulty.